Get help with your orders, quotes, or general questions
Email Support
suppourt@blacktowhite.ca
Phone Support
+1 (647) 242-6738
Business Hours
Monday - Saturday : 9AM to 9PM
Typical turnaround is 2-5 business days depending on complexity and queue.
3D Printing: STL, 3MF, STEP - CNC: STEP, DWG, PDF - Laser: DXF, SVG, PDF
Yes! We ship internationally to most countries worldwide. Shipping costs are calculated at checkout based on your location.
You can track orders in your dashboard. You will receive tracking info via email.
We respond to all quote requests within 1 business day. For urgent requests, please contact us directly.